Store Terms and Conditions

1. General Provisions

The online store operating at Centraliss.de is run by SOLIMED (VAT ID: PL8942721123), conducting business at Frydeckiego 2A, Wrocław, Poland.

By placing an order in the store, the customer accepts this Terms and Conditions.

The store sells dental and medical products exclusively for professional use.

2. Definitions

  • Store – the online store operated by Solimed.

  • Customer – a natural person, legal entity, or organizational unit using the store and placing an order.

  • Products – goods offered in the store, including medical and orthodontic products, intended exclusively for professional use by doctors or persons professionally related to the medical field.

3. Purchase Conditions

  • The store sells products only to customers with professional qualifications or medical authorizations.

  • By placing an order, the customer declares that they are a doctor, specialist, or a person professionally connected with the medical field.

  • By placing an order, the customer also declares that they have read and accept these Terms and Conditions.

4. Orders and Conclusion of Contract

  • The customer places an order via the online store website.

  • The order is accepted upon confirmation by the store via email.

5. Prices and Payment

  • Product prices are listed in EURO and include VAT.

  • The customer can make a payment online or in another way indicated during the order process.

6. Delivery

  • The store delivers products via DHL courier.

  • Delivery costs and estimated delivery time are provided during the order process.

  • Orders over €100 are shipped free of charge.

7. Returns and Complaints

  • The store sells dental and medical products exclusively for professional use.

  • Returns are possible only for unused products, and if the packaging indicates that it must remain sealed, only unopened products can be returned.

  • Customers wishing to return a product are asked to contact the store in advance via the contact form to agree on the most convenient return method.

  • Returns are processed in accordance with applicable legal regulations.

8. Personal Data Protection (GDPR)

  • The data controller of customer personal data is SOLIMED (VAT ID: PL8942721123), with its registered office at Frydeckiego 2A, Wrocław, Poland.

  • Data is processed for the purpose of order fulfillment, handling returns, and communicating with the customer, in accordance with GDPR.

  • The customer has the right to access their data, correct it, and request its deletion.

  • By placing an order, the customer consents to the processing of their personal data in accordance with the store’s privacy policy.

9. Final Provisions

  • The store reserves the right to amend the Terms and Conditions, provided that changes do not affect orders placed prior to the amendments.

  • Matters not regulated by these Terms and Conditions shall be governed by Polish law, including regulations regarding consumer sales and personal data protection.